1.877.787.3977


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  Lifetime Warranty PureZone Technologies, LLC fully warrants that the fan unit of your PureZone Personal Air Filtration System will be free from defects in materials or workmanship for the life of the product from the original purchase date.

What is not covered in the warranty:
  • Conditions arising from normal wear and tear
  • Damage arising from tampering with or opening sealed components
  • Damage arising from misuse of the warranted component
  • Damage arising from electrical spikes or surges
  • HEPA Filters, pre-filter or pillowcases
What you must do to claim the warranty:
  • Contact a PureZone representative at 1-877-PURE-977 to obtain a return merchandise authorization (RMA) number. Be prepared to have the following information available:
    • If the PureZone system was purchased on the website:
      • Purchasing person's name as entered on the web
      • Billing address
      • Mailing address
      • PureZone system serial number (found on fan unit)
    • If the PureZone system was purchased at a clinic:
      • Name of the clinic where the purchase was made
      • Date of purchase
      • PureZone system serial number (found on fan unit)
  • The PureZone representative will collect this information from you and help you schedule a pickup time or drop off area for shipping the unit back to PureZone Technologies, LLC. Please have the return item addressed to PureZone Technologies, with RMA # written as the top address line as follows :

    RMA ______________
    PureZone Technologies, LLC
    7542 Washington Ave S
    Eden Prairie MN 55344

What we will do:
  • At our option, we will repair or replace the defective product
  • At our option, we will incur the costs of shipping the product back to you

What voids the warranty:
  • Tampering with or opening sealed components of the warranted product
  • Abuse, misuse or mishandling of the product




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